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Graduation Cap & Inserts
Our handmade silicone car freshie molds are intended for use with aroma beads to make car air fresheners called freshies. We take great care to ensure our molds work well for making freshies, so they are not too thick which could cause uneven baking for that use. For that reason, our freshie molds are not designed to work with dense liquids. If you plan to use resin, wax, soap or anything else like plaster or concrete in our molds, please choose the resin/wax/soap option. Our guarantee does not cover anything other than the intended use of the mold ordered. We do not recommend our molds for use with bath bombs as the resin option may still not be sturdy enough to work well for that purpose.
All of our silicone molds are handmade and most of our designs are produced in 3d printed master molds; due to the nature of 3d printing, some 3d printed layer lines may be visible in the mold and on a finished object produced with our molds. Unless otherwise specified, our molds have a mostly smooth surface that will leave a matte finish on your final product no matter what material you use. Molds with a solid flat bottom (with no details or indentions) are available with a shiny finish option in the purpose option on the listing.
Some of our molds have inserts available for them. Inserts are flat pieces of silicone that fit in the bottom of a mold and add an impression to the front of the freshie. Our inserts are designed to fit our molds; we cannot guarantee they will work with any others. Inserts are available for any flat surface mold in a variety of patterns. If you don’t see the one you want, send us a message! Inserts are not recommended for use with liquids.
All of our molds are proudly made in the USA from high quality Smooth-On silicone that is tested to be oven safe up to 450℉.
If ordering a mold to use with food, please choose the food-safe option. Our food-safe mold option is made with Smooth-On certified food safe silicone. A copy of the certification and the MSDS is available on request.
Unless otherwise stated, all of our molds are 1” deep. To help with understanding the size of the mold and the object that the mold will produce, we have a picture of the mold and a sample freshie made from the mold as an example on a measuring mat which has lines for reference in inches. The dimensions listed on the picture are for the final product that comes out of the mold, not for the mold itself. If you are unsure of a size, we have found it to be helpful for visualization to cut a piece of paper to the approximate size of the mold. Unused molds can be exchanged for a different size at the customer’s expense if the exchange is requested within 14 days of receipt of the order. Used molds cannot be exchanged or returned.
If you are looking for a different size that we do not offer, please message us! We may be able to work with you to produce a new size which we can then offer as an option in our store, too.
We work hard to keep most of our Freshie molds in stock at all times, so our TAT is generally 1-3 business days. Large orders or orders with multiples of the same item may take longer. Molds made for uses other than Freshies are made to order and their TAT is 1-5 business days. Shiny molds take an extra day to process, but we do still try to keep their TAT at 1-5 days.
Please remember that our molds are handmade products. Superficial flaws that will not affect the final product may exist on the outside of the molds. We have a rigorous testing and inspection process to try to prevent shipping out flawed or damaged molds, but we are human and mistakes can and do happen from time to time. If your mold arrives damaged or a defect is found in the first few uses, please contact us with your concerns so we can discuss getting you a replacement ASAP. While we do expect you to be able to use our molds for a long time, we have a listing for a repair kit which can help prolong the life of your older and most well used molds.
We hope you enjoy our products, and please contact us with any questions!
Note: If you are ordering this mold for Food Safe or Matte-Resin/Wax/Soap the inserts are not recommended.
Shipping
All of our products are handmade and can take time to make. We try to keep an inventory of all of our products on hand at all times to allow us to ship out most orders the day they are received or the next day in the majority of cases, however a delay of 2-3 days or even a week can happen for new molds the first week they are released, popular molds that have been posted/shared in a large community causing a surge of demand, a large order with multiple copies of the same mold, etc. Our current processing time is 1-5 business days. It is very rare that any of our orders will take longer than a week to process, but if something comes up where your product will be delayed that long we will do our best to reach out and let you know the orders progress along the way! We use USPS for shipping, with most small orders going out as first class mail, usually arriving in 2-4 business days.
Returns
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unused. You’ll also need the receipt or proof of purchase (i.e. the order confirmation email).To start a return, you can contact us at support@michellescreationstx.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at support@michellescreationstx.com. Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable itemsDue to sensitivity to certain fragrance oils, we are unable to accept used molds for a return/refund. Please get in touch if you have questions or concerns about your specific item, we will work with you to make it right!Unfortunately, we cannot accept returns on "B Grade" molds or gift cards.
Exchanges
If an exchange is necessary, the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. We also will work with you to send out a replacement after we receive your defective item back if desired.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.