You have questions, ask them here!
All of our products are handmade and can take time to make.
We try to keep an inventory of all of our freshie molds on hand at all times to allow us to ship out most orders the day they are received or the next day in the majority of cases, however a delay of 2-3 days or even a week can happen for new molds the first week they are released, popular molds that have been posted/shared in a large community causing a surge of demand, a large order with multiple copies of the same mold, etc.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - in most cases we will ship your package within 1-5 business days.
Our support team is always happy to guide you at any step!
Other Questions and Information
Where customers can track their orders?
Is it possible to change the order and how it can be done?
How to take care about XX item?
If customer received only part of the whole order, what should be done?
Can a loyal customer get a discount?
When is the next promotion?
Can the seller send you product test samples?
How can an order be cancelled?
If an order is shipped, separately will there be double shipping charge?
Customs fees and/or taxes for international orders.
Silicone Molds Baking Instructions
Silicone Molds Cleaning Instructions