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We have partnered with Candle Cocoon, LLC to offer some of their great products to our customers.
These items will ship from and are sold by Candle Cocoon, LLC.
Actual colors may vary from the images shown.ย
We try extremely hard to ensure our photos are as life-likeย as possible, but please understand that the actual color may vary slightly.ย We cannot guarantee that the color you see accurately reflects the true color of the product.
Please keep in mind that these are small parts. These can be a choking hazard to children. Michelle's Creations and Candle Cocoon, LLC holds no liability for how you choose to use your product after your purchase.
Shipping
All of our products are handmade and can take time to make. We try to keep an inventory of all of our products on hand at all times to allow us to ship out most orders the day they are received or the next day in the majority of cases, however a delay of 2-3 days or even a week can happen for new molds the first week they are released, popular molds that have been posted/shared in a large community causing a surge of demand, a large order with multiple copies of the same mold, etc. Our current processing time is 1-5 business days. It is very rare that any of our orders will take longer than a week to process, but if something comes up where your product will be delayed that long we will do our best to reach out and let you know the orders progress along the way! We use USPS for shipping, with most small orders going out as first class mail, usually arriving in 2-4 business days.
Returns
Since these are handmade items that are not made in bulk, Returns and Exchanges are generally not accepted, but please contact us at shop@michellescreationstx.com if you have a problem with your order.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
"B grade" mold sales are final.
Exchanges
Since these are handmade items that are not made in bulk, Returns and Exchanges are generally not accepted, but please contact us at shop@michellescreationstx.com if you have a problem with your order.
Refunds
Since these are handmade items that are not made in bulk, Returns and Exchanges are generally not accepted, but please contact us at shop@michellescreationstx.com if you have a problem with your order.